FAQs

Q: Why are there no fees for fans?

  • A: BeatGate was founded by HGD Media Group to disrupt the predatory ticketing industry. We charge our partners only a tiered membership fee, the lowest in the market.

Q: Where is my ticket?

  • A: Tickets will be delivered to you via e-mail or availbale for download after purchase.

Q: How do I get a refund?

  • A: All refunds are handled directly by the Event Promoter. Navigate to the event page and click “Contact Promoter” to initiate a request.

Q: Can I sell tickets for a free event?

  • A: Yes. Our Open Gate tier allows you to list one free or paid event per month at no membership cost.

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